Shipping policy

Last updated: October 21, 2026

Where We Ship

We currently ship to the United States, Canada, Australia, supported European Union countries, and selected international destinations: Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, and the United Arab Emirates. Availability may vary by destination and order value. Available shipping options are shown at checkout.

Processing Time

Orders are typically processed within 1–2 business days.

Shipping Cost

United States: Standard Tracked Shipping is $9.95 on orders under $59. Free shipping on orders of $59 or more applies to standard-shipping items only.

Canada, Australia and the European Union: Standard Tracked Shipping rates are shown at checkout before you pay.

Other international destinations listed above: Carrier-calculated rates (USPS or DHL Express) are shown at checkout before you pay.

Express shipping (heavy or branded items)

Items marked as express shipping on the product page ship by express courier (UPS, DHL or FedEx). Free shipping does not apply to these items, and rates are shown at checkout.

At checkout you can choose duties-on-delivery (import duties and taxes are payable by the recipient to the courier before delivery) or DDP (duties prepaid; no extra charges on delivery), where offered.

If a recipient refuses to pay import duties, the parcel may be returned or destroyed, and return shipping and related costs may be deducted from any refund.

A signature may be required on delivery.

Duties and Taxes

Import duties, taxes, and customs fees may apply depending on your destination and the value of your order. Where we collect them at checkout, they will be shown before you pay. Otherwise they are the responsibility of the recipient. If your order needs an alternative shipping route, we will contact you before dispatch.

Shipping Address

Please make sure your shipping address is complete and accurate. Additional shipping charges may apply if an order is returned or reshipped because of an incorrect or incomplete address.